Any workflow.Any tool.One canvas.
Pull a record, make a call, branch on the outcome, and fire the follow-up — all without leaving the editor.
Pick a starting point
Shopify
orders@shop.ai
- Store
- Customer sales
- Action
- Get latest order
urvo order support
EN-US
customer_idequalsid-572911AND
order_statusequalsdelivered
Calendly
help@shop.ai
- Calendar
- Consultations
- Action
- Schedule follow-up
/v1/refundcurl -X POST
https://api.example.com/v1/refundAs scripted as you need, as natural as it should sound
Some calls need a fixed procedure and some need judgment. urvo lets you decide which parts of a conversation are deterministic and which the model handles, in the same flow.
- Guided flow
- Model-led with guardrails
- Hybrid
Guided flow
Key points- Required fields enforced per step
- Identical path on every call
- Every branch taken is recorded
- No improvisation where it matters
How it helps: Gives you a procedure you can point an auditor at: the same questions, the same order, the same outcome every time.
Workflows
Watch a call branch, call a tool, and close the loop on the canvas.
Workflows
Integrations with 80+ softwares
Explore integrations
One workspace for every workflow
Build the flow, start from a template, watch what it does, and read back every run, all without leaving urvo.
- Harbour & Co
- Solstice Fitness
Scheduling
Reschedule a booking
Fill a cancellation
Appointment reminder
Support
Triage a ticket
Refund request
Sales
Billing
Resolved without a human
By workflow
- Reschedule a booking94%
- Triage a ticket71%
- Appointment reminder58%
- Refund request42%
12.4k
Calls handled
34% this month
847
Active workflows
3.1k
Hours saved
Calls handled
By month, this year
- 4.1kJan
- 5.8kFeb
- 7.9kMar
- 9.6kApr
- 11.8kMay
- 14.2kJun
Everything an agent needs, in one platform
Explore other features
Workflows sit underneath everything. The same flow can drive a phone call, a chat, or an outbound campaign.
Workflow questions, answered
No. Steps, branches, and tool calls are all configured on the canvas, and most teams build their first flow from a template in an afternoon. A developer is only needed if you want to expose an internal API that doesn't already have an integration.
