AI Agents for Collections and Reminders
Nudge upcoming and overdue balances before they age.
Trusted by leading enterprises
Automate collections without losing the human touch
Omnichannel AI-powered agents span the full collections journey — helping your team deliver better outcomes at lower cost, without compromising on quality or compliance.
Consistent, respectful tone
Every conversation follows an approved script — no bad days, no shortcuts.
Recover more, sooner
Reach every account on day one of arrears instead of triaging by size.
Audit-ready by default
Disclosures, consent, and outcomes captured in the transcript for every call.
Conversational agents for every collections workflow
Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.
Nudge upcoming and overdue balances before they age.
Minutes of conversations every month
One platform for every collections workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
Collections & Reminders Agent / Main
Knowledge Base
Add documentSearch Knowledge Base...
- Comms GuidelinesFeb 8, 2026, 9:20 AM
- Products & ServicesFeb 8, 2026, 9:20 AM
- Features & CapabilitiesFeb 8, 2026, 9:20 AM
- Collections PlaybookFeb 8, 2026, 9:20 AM
- TroubleshootingFeb 8, 2026, 9:20 AM
- yourcompany.com/refund-policyFeb 8, 2026, 9:20 AM
- yourcompany.com/subscriptionsFeb 8, 2026, 9:20 AM
- yourcompany.com/changelogFeb 8, 2026, 9:20 AM
Conversational agents for every kind of receivables team
Serving lenders, utilities and telcos, healthcare billing, and subscription businesses.
Lenders and finance
Reach borrowers before arrears build, take the payment, and log every promise made.
Utilities, telco, and public services
Work large balance lists politely, at the hours people actually answer.
Billing and subscriptions
Recover failed payments and expired cards without a single manual dial.
Why teams pick urvo for collections & reminders
Everything you need to run collections conversations in production — not a demo. Resolution rate, latency, and conversion are tracked per conversation from the first call.
Live in days, not quarters
A forward-deployed engineer maps your workflows and ships your first agent.
Grounded in your data
Answers come from your documents, CRM records, and policies — never invented.
Human handoff that works
Warm transfers with full context, so nobody repeats themselves.
Getting started
Launch on the web
Build a custom, no-code collections agent in minutes via our web console — upload criteria, rules, and SOPs.
- Hey there!
- Hi — what can I help you with today?
- Can you set up an agent for my team?
- Absolutely. Share your SOPs and I'll draft one now.
Build with Solaris
Describe the collections agent you want and Solaris drafts the workflow, wires up the tools, and sets the guardrails for you to review.
Explore other use cases
Industries we serve
Where collections agents are already running.
Frequently asked questions
Calling windows, mandatory disclosures, and dispute handling are enforced, with TCPA and FDCPA considerations built in.
