AI Agents for Automotive

Fill the service drive and follow up on every lead. urvo books appointments, handles status calls, and revives aged sales opportunities.

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Automate service booking without losing the human touch

Omnichannel AI-powered agents span the full service booking journey — helping your team deliver better outcomes at lower cost, without compromising on quality or compliance.

Service drive on autopilot

Booking, rescheduling, and status updates handled without pulling advisors off the lane.

Sell more cars

Every internet lead called in seconds, qualified on trade and finance, and booked for a test drive.

Consistent brand voice

Compliance-approved scripts across all rooftops, with full transcripts for audit.

Conversational agents for every service booking workflow

Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.

  • Book the right op-code into the right bay against live shop capacity.

Automotive Agent

    Conversational agents for every kind of automotive business

    Serving franchise dealerships, independent groups, service centres, and fleet operators.

    • Service departments

      Book services and MOTs, quote the common jobs, and confirm collection times.

    • Sales floors and BDCs

      Answer every inbound enquiry, qualify the part-exchange, and get test drives on the diary.

    • Fleet and aftercare

      Schedule maintenance across whole fleets and keep drivers told without a coordinator on the phone.

    Minutes of conversations every month

    Why teams pick urvo for automotive

    Everything you need to run service booking conversations in production — not a demo. Resolution rate, latency, and conversion are tracked per conversation from the first call.

    • Live in days, not quarters

      A forward-deployed engineer maps your workflows and ships your first agent.

    • Grounded in your data

      Answers come from your documents, CRM records, and policies — never invented.

    • Human handoff that works

      Warm transfers with full context, so nobody repeats themselves.

    One platform for every service booking workflow

    Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

    Automotive Agent / Main

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    Knowledge Base

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    • Comms Guidelines
    • Products & Services
    • Features & Capabilities
    • Service booking Playbook
    • Troubleshooting
    • yourcompany.com/refund-policy
    • yourcompany.com/subscriptions
    • yourcompany.com/changelog

    What dealer and workshop teams put agents on first

    Service reception and sales enquiries both arrive faster than a front desk can take them.

    • Service booking

      Book the right job type into the right bay for the right duration, against live workshop capacity.

    • Repair status

      Answer the call asking whether the car is ready, from the job record rather than by finding a technician.

    • Vehicle enquiries

      Answer questions on a specific vehicle in stock — spec, mileage, finance, availability — without a callback.

    • Sales qualification

      Establish part-exchange, finance, and timeline before an enquiry reaches the sales floor.

    • Service reminders

      Call the due and overdue list, and book what you can while you have them on the phone.

    • Parts and pricing

      Quote from your own price list and check availability, instead of taking a message for the parts desk.

    Getting started

    Launch on the web

    Build a custom, no-code service booking agent in minutes via our web console — upload criteria, rules, and SOPs.

    Sign up
    Automotive Agent
    1. Do you have the Tucson in stock?
    2. Two on the forecourt, both 2024. Would you like a test drive?
    3. Yes — Saturday?
    4. Saturday at 11 with Marcus. Bring your licence and it'll be ready.

    Build with Solaris

    Describe the service booking agent you want and Solaris drafts the workflow, wires up the tools, and sets the guardrails for you to review.

    Try Solaris

    Built for your industry

    Frequently asked questions

    Yes — appointments and repair orders sync with major DMS and CRM platforms.

    Build with Solaris