AI Agents for Customer Support
Resolve account inquiries, product questions, and service issues across voice and chat, with context pulled from your CRM and helpdesk.
Trusted by leading enterprises
Automate support without losing the human touch
Omnichannel AI-powered agents span the full support journey — helping your team deliver better outcomes at lower cost, without compromising on quality or compliance.
Resolve routine queries instantly
Order tracking, billing, and account issues handled in seconds, lowering cost per resolution.
Free up human agents
Your team focuses on high-value conversations that need empathy, strategy, or judgement.
Meet compliance requirements
Zero-retention modes, encryption in transit and at rest, and full auditability.
Conversational agents for every support workflow
Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.
Resolve account inquiries, product questions, and service issues across voice and chat, with context pulled from your CRM and helpdesk.
Minutes of conversations every month
One platform for every support workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
Customer Support Agent / Main
Knowledge Base
Add documentSearch Knowledge Base...
- Comms GuidelinesFeb 8, 2026, 9:20 AM
- Products & ServicesFeb 8, 2026, 9:20 AM
- Features & CapabilitiesFeb 8, 2026, 9:20 AM
- Support PlaybookFeb 8, 2026, 9:20 AM
- TroubleshootingFeb 8, 2026, 9:20 AM
- yourcompany.com/refund-policyFeb 8, 2026, 9:20 AM
- yourcompany.com/subscriptionsFeb 8, 2026, 9:20 AM
- yourcompany.com/changelogFeb 8, 2026, 9:20 AM
Conversational agents for every kind of support team
Serving in-house help desks, outsourcers, e-commerce operations, and subscription businesses.
In-house help desks
Resolve tier-one volume end to end and hand everything else over with the full context attached.
Outsourcers and BPOs
Add capacity per client without hiring against it, in every language that client needs.
E-commerce and subscriptions
Order status, returns, and billing questions answered the moment they're asked.
Why teams pick urvo for customer support
Everything you need to run support conversations in production — not a demo. Resolution rate, latency, and conversion are tracked per conversation from the first call.
Live in days, not quarters
A forward-deployed engineer maps your workflows and ships your first agent.
Grounded in your data
Answers come from your documents, CRM records, and policies — never invented.
Human handoff that works
Warm transfers with full context, so nobody repeats themselves.
Getting started
Launch on the web
Build a custom, no-code support agent in minutes via our web console — upload criteria, rules, and SOPs.
- Hey there!
- Hi — what can I help you with today?
- Can you set up an agent for my team?
- Absolutely. Share your SOPs and I'll draft one now.
Build with Solaris
Describe the support agent you want and Solaris drafts the workflow, wires up the tools, and sets the guardrails for you to review.
Explore other use cases
Industries we serve
Where support agents are already running.
Frequently asked questions
Teams typically automate 50-70% of routine contacts within the first quarter, depending on knowledge coverage.
