AI Agents for Insurance
From quote intake and FNOL to renewals and policy servicing, urvo automates carrier and agency call workflows without sacrificing compliance.
Trusted by leading enterprises
Automate policy service without losing the human touch
Omnichannel AI-powered agents span the full policy service journey — helping your team deliver better outcomes at lower cost, without compromising on quality or compliance.
Take first notice of loss instantly
Agents capture claim details, policy numbers, and photos in one call, then open the file in your claims system.
Quote and bind more policies
Every inbound quote request is answered in seconds, qualified against appetite, and routed to the right producer.
Stay inside regulation
Scripted disclosures, recorded consent, and TCPA-aware dialing on every outbound touch.
Conversational agents for every policy service workflow
Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.
Capture risk details, validate coverage appetite, and hand a complete submission to your producers.
Minutes of conversations every month
One platform for every policy service workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one platform.
Insurance Agent / Main
Knowledge Base
Add documentSearch Knowledge Base...
- Comms GuidelinesFeb 8, 2026, 9:20 AM
- Products & ServicesFeb 8, 2026, 9:20 AM
- Features & CapabilitiesFeb 8, 2026, 9:20 AM
- Policy service PlaybookFeb 8, 2026, 9:20 AM
- TroubleshootingFeb 8, 2026, 9:20 AM
- yourcompany.com/refund-policyFeb 8, 2026, 9:20 AM
- yourcompany.com/subscriptionsFeb 8, 2026, 9:20 AM
- yourcompany.com/changelogFeb 8, 2026, 9:20 AM
Conversational agents for every kind of insurer
Serving carriers, MGAs, independent agencies, brokerages, and third-party administrators.
Carriers and MGAs
Handle first notice of loss, policy servicing, and renewals at volume, writing every call back to your policy admin system.
Agencies and brokerages
Answer quote requests the moment they land, qualify them against appetite, and route to the right producer.
Claims and TPA operations
Take loss details, chase the missing documents, and keep claimants updated without adding headcount.
Why teams pick urvo for insurance
Everything you need to run policy service conversations in production — not a demo. Resolution rate, latency, and conversion are tracked per conversation from the first call.
Live in days, not quarters
A forward-deployed engineer maps your workflows and ships your first agent.
Grounded in your data
Answers come from your documents, CRM records, and policies — never invented.
Human handoff that works
Warm transfers with full context, so nobody repeats themselves.
Getting started
Launch on the web
Build a custom, no-code policy service agent in minutes via our web console — upload criteria, rules, and SOPs.
- Hey there!
- Hi — what can I help you with today?
- Can you set up an agent for my team?
- Absolutely. Share your SOPs and I'll draft one now.
Build with Solaris
Describe the policy service agent you want and Solaris drafts the workflow, wires up the tools, and sets the guardrails for you to review.
Built for your industry
Common use cases
What Insurance teams put agents on first.
Frequently asked questions
Yes. urvo writes directly to your claims and policy admin systems through their APIs, so a call becomes a record without rekeying.
