AI Agents for Internal Operations

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Fill open shifts by calling your standby list in priority order.

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Automate internal operations without losing the human touch

Omnichannel AI-powered agents span the full internal operations journey — helping your team deliver better outcomes at lower cost, without compromising on quality or compliance.

Take the routine off your team

Shift confirmations, status checks, and vendor calls handled without a human.

Faster internal response

Employees get answers instantly instead of waiting on a shared inbox.

Access under control

Role-based permissions decide which systems an agent can read or write.

Conversational agents for every internal operations workflow

Deploy AI-powered agents tailored to your team structure, customer type, and channel. No matter how specific the workflow.

  • Fill open shifts by calling your standby list in priority order.

Internal Operations Agent

    Conversational agents for every kind of internal team

    Serving IT help desks, HR and people teams, finance operations, and facilities.

    • IT help desks

      Password resets, access requests, and triage, answered instantly instead of queued.

    • HR and people teams

      Policy questions, onboarding checklists, and leave requests handled on demand.

    • Finance and facilities

      Expense queries, PO status, and site requests dealt with without raising a ticket.

    Minutes of conversations every month

    Why teams pick urvo for internal operations

    Everything you need to run internal operations conversations in production — not a demo. Resolution rate, latency, and conversion are tracked per conversation from the first call.

    • Live in days, not quarters

      A forward-deployed engineer maps your workflows and ships your first agent.

    • Grounded in your data

      Answers come from your documents, CRM records, and policies — never invented.

    • Human handoff that works

      Warm transfers with full context, so nobody repeats themselves.

    One platform for every internal operations workflow

    Connect to your operating systems and deploy across all voice and digital channels. All from one platform.

    Internal Operations Agent / Main

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    AgentTicketsProceduresKnowledgeAnalyticsWidgetSecurityAdvanced

    Knowledge Base

    Add document

    Search Knowledge Base...

    • Comms Guidelines
    • Products & Services
    • Features & Capabilities
    • Internal operations Playbook
    • Troubleshooting
    • yourcompany.com/refund-policy
    • yourcompany.com/subscriptions
    • yourcompany.com/changelog

    What operations teams put agents on first

    The internal calls and requests that interrupt people who were hired to do something else.

    • IT and HR helpdesk

      Answer the questions your own staff ask most, from your policies rather than from memory.

    • Access requests

      Take a request, verify who is asking, and raise it with the approvals your process requires.

    • System lookups

      Read back stock, order, or record status to whoever is asking, without them learning a new tool.

    • Shift and rota queries

      Handle the who-is-on and can-I-swap calls that otherwise land on a supervisor mid-shift.

    • Policy questions

      Answer from the current document, so two people asking the same thing get the same answer.

    • Escalation routing

      Work out who actually owns a problem and get it to them with the details already gathered.

    Getting started

    Launch on the web

    Build a custom, no-code internal operations agent in minutes via our web console — upload criteria, rules, and SOPs.

    Sign up
    Internal Operations Agent
    1. I need access to the finance dashboard.
    2. That needs manager approval — I've sent the request to Priya.
    3. How long does that usually take?
    4. Same day, as a rule. I'll message you the moment it's approved.

    Build with Solaris

    Describe the internal operations agent you want and Solaris drafts the workflow, wires up the tools, and sets the guardrails for you to review.

    Try Solaris

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    Frequently asked questions

    Yes, through your APIs with scoped, role-based permissions and full logging.

    Build with Solaris