AI agents that answer every inbound call

Talk to SalesCreate your agent

Clinics, practices, and offices: every caller greeted, triaged, and booked onto the right diary without anyone leaving the desk.

Every call answered, every handoff earned

urvo decides what to do with each inbound call in the moment, resolve it outright, pass it to a human with context, or capture the details and call back. You set the rules once and the agent follows them on every ring.

  • Resolve on the call

    Handles the request end-to-end. Answers the question, books the slot, updates the record, without human involvement.

  • Warm transfer

    Qualifies the caller first, then rings the right person and briefs them before connecting the two.

  • Capture and call back

    Takes the details, sets a clear expectation on timing, and books a callback or opens a ticket instead of leaving a voicemail.

Integrations with 80+ softwares

Explore integrations
Salesforce
HubSpot
Dynamics 365
GoHighLevel
Apollo
Outreach
Google Calendar
Calendly
Cal.com
Google Sheets
Google Drive
Gmail
Outlook
Slack
Notion
Zendesk
Freshdesk
Salesforce
HubSpot
Dynamics 365
GoHighLevel
Apollo
Outreach
Google Calendar
Calendly
Cal.com
Google Sheets
Google Drive
Gmail
Outlook
Slack
Notion
Zendesk
Freshdesk
Intercom
Jira
Linear
Trello
Monday
Zapier
Make
n8n
Bubble
Stripe
Shopify
Twilio
Vonage
ServiceTitan
Housecall Pro
Jobber
Cisco
Intercom
Jira
Linear
Trello
Monday
Zapier
Make
n8n
Bubble
Stripe
Shopify
Twilio
Vonage
ServiceTitan
Housecall Pro
Jobber
Cisco

Create your inbound agent

One place for the whole arc. Connect your data and set the rules, rehearse against real calls, ship to every channel at once, then keep tuning from what actually happened on the line.

Create your inbound agent

Instructions

You are an AI agent helping customers with inquiries and requests. Represent the company by providing friendly, efficient service...

Branding

Accent color

Procedure

  1. 1.Greet customer, ask about return.
  2. 2.Request order number or email.
  3. 3.Use lookup_order for details.
  4. 4.Confirm the customer's return.
  5. 5.Send the label and log the case.

Model

Guardrails

Avoid promising upcoming features or availability. Don't handle refunds; direct users to billing support or a human agent. Explain that coverage varies by state and we only have coverage in...

Actions

  • Get invoices
  • Get slots
  • Retrieve products

Everything an agent needs, in one platform

Inbound questions, answered

Most teams are live within a few days. Connecting a number and attaching your documents takes under an hour; the rest of the time goes into testing against your real calls so the first customer to ring gets a good experience.

Build with Solaris