Deploy one agent across phone, web, WhatsApp, SMS, ticketing, and email — voice and intelligent multimodal chat from a single definition.
Instant responses across every call and telephony channel.
Seamless conversations across a wide range of chat channels.
Trusted by leading enterprises
Voice & Telephony
Your customers talk to an expressive agent that resolves their questions and never puts them on hold. Deploy through Twilio or any phone system with SIP trunking.
Natural conversations at any scale
Agents respond in realtime and handle interruptions, pauses, and topic changes without missing a beat.
A voice that matches your brand
Choose from a large library of voices across 36 languages, clone your own, or design one from scratch.
Text & Messaging
Deploy the same agent to web chat, WhatsApp, SMS, Telegram, and Slack. No separate setup, no lost context.
Built for how people message
Agents reply the way people actually text, and on channels like WhatsApp they read images, voice notes, and documents natively.
Instant answers on your site
Deploy a web widget in minutes, with chat and voice in one thread.
Tickets & Email
Resolve customer questions over email through Zendesk, Intercom, and Freshdesk, grounded in your knowledge base.
From inbox to resolved, automatically
Inbound tickets get triaged, answered from your knowledge base, and closed. Anything that needs a human gets routed with context.
Hello,
There's a $240 payment on my account from March 22nd that I don't recognise — it's to a company called Meridian Services, and I've never used them.
Could someone look into it and freeze the card in the meantime? I'd rather nothing else went out while it's being checked.
Thanks,Sarah Whitfield
Hi Sarah,
I've located the transaction — a $240 payment to Meridian Services on March 22nd. I've raised a dispute and your case reference is #FR-2291.
Your card has been temporarily frozen while the review is open. Our team will be in touch within 3–5 business days.
Let me know if there's anything else I can help you with.
Maya,First National Support
Knowledge base & RAG
Connect your help docs, SOPs, and guides so agents can pull the right answer instantly.
Deploy one agent across every surface. Connect a new channel in a few clicks, tune behaviour, and improve from one place.
Connect new channels and manage them from one dashboard: see what's live, and turn on what's next.
Tune responses per channel, being thorough by email but concise on the phone. The core agent stays the same.
Test name
Reply test
Describe simulated user scenario
The agent should acknowledge customer frustration and resolve the issue without escalating.
Scope simulations to a channel and when something needs improvement, fix it once and ship to every surface.
Connect channels and tools for a holistic approach to customer conversations, from qualifying a lead, to onboarding a new customer, to resolving a support ticket.
A customer sends a photo of a broken order on WhatsApp. The agent verifies it and emails a return label.
A lead submits a web form. Seconds later a voice agent calls, qualifies them, and books the demo.
The same setup agent guides new users on voice, web widget, or WhatsApp. Whichever channel they choose.
A caller asks about availability. The agent books the slot and sends a WhatsApp confirmation mid-call.
The same verification flow runs on every channel: PINs by keypad on calls, secure prompts in chat.
Reps rehearse on the channels they sell on: a realistic AI buyer that pushes back on calls or in chat.
One. The knowledge, tools, and guardrails are defined once and every channel runs from that definition, so a fix or a new capability lands everywhere at the same time.
